Privacy policy

Lockdown Consulting Group LLC, doing business as Interchanger ("Interchanger," "we," "us," or "our"), has adopted this Privacy Policy to explain how we collect, use, and protect information on interchanger.ai (the "Site") and in connection with our products and services. Please read this policy carefully before using the Site. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.

You can visit the public areas of the Site without manually providing information about yourself. Our servers automatically collect certain technical information, such as IP address, approximate location, browser and device type, and the pages you visit. We use this information to operate, secure, and improve the Site.

When you join our waitlist, contact us, create an account, schedule a meeting, or use our services, we collect the information you submit, which may include:

• Your first and last name
• Email address
• Company name and business information
• Payment and transaction records you upload or process through the platform
• Other information you choose to provide

You may choose not to provide certain information, but some features and services may not be available to you as a result.

Interchanger is built so that we do not store raw card numbers. Card details processed through the platform are tokenized by our payment infrastructure providers before entering our systems. Payment processing is handled by regulated third-party processors under their own terms and privacy policies.

We use the information we collect to:

• Provide, operate, and improve our products and services
• Respond to your inquiries and requests
• Contact you about your account, the waitlist, or customer service
• Send information about products or services that may interest you
• Analyze usage in aggregate to improve the Site
• Comply with legal obligations
• Fulfill any other purpose described to you at the time of collection or with your consent

If you do not want to receive marketing communications, you can opt out at any time by using the unsubscribe link in our emails or contacting us at [email protected].

We may aggregate or de-identify information so that it can no longer reasonably identify you. Aggregated and de-identified information is not personal information and is not subject to this policy.

We retain personal information only as long as necessary for business continuity, valid legal purposes, or as permitted by applicable law.

We use a small set of cookies for authentication and security, and no advertising or analytics trackers. See our Cookie policy for details.

Our products and services are designed for businesses and are not directed at minors. We do not knowingly collect information from children under 16. If we have reason to believe information has been provided by a child under 16, we will delete it.

We do not sell or lease your personal information. We may share personal information only:

• When you request or authorize it
• To complete a transaction for you, including with payment processors
• With service providers who perform functions on our behalf, such as authentication, hosting, scheduling, and email, under obligations consistent with this policy
• To comply with law, regulation, court order, or subpoena, to enforce our Terms of Service, or to protect the rights, property, or safety of Interchanger, our users, or others
• As part of a merger, acquisition, financing, or sale of assets, where customer information may be among the transferred assets
• Among Lockdown Consulting Group LLC and any current or future parent, subsidiary, or affiliate

We maintain commercially reasonable physical, administrative, and technical safeguards to protect your information, including encryption in transit and access controls that limit employee access to those with a business need. No security measure is perfect, and we cannot guarantee that unauthorized parties will never defeat our safeguards. If a breach of security compromises your information, we will investigate and notify affected individuals as required by applicable law.

The Site may link to websites operated by others. When you follow such a link, you are subject to that site's privacy and security practices, which we do not control. We encourage you to review the privacy policies of any site you visit.

You may request access to, correction of, or deletion of your personal information at any time by emailing [email protected]. Depending on where you live, you may have additional rights, such as objecting to or restricting certain processing, requesting portability, withdrawing consent, or filing a complaint with a data protection authority. We may need to verify your identity before fulfilling a request, and we will explain our reasons if we cannot comply with a request.

As our business changes, this policy may change from time to time. The use of your information is subject to the policy in effect at the time of use. We will post changes on this page and update the date at the top. We encourage you to review this page periodically.

Questions about this policy or our privacy practices? Email us at [email protected].